Refund Policy

All MP3 Download Packs come with a 7-day money back guarantee. If you have purchased a downloadable MP3 product directly from this website, we have faith and trust that the MP3 file(s) will be completely deleted by you upon receiving your 100% refund.

ALL Max Kirsten Apps or Books that are either downloaded or purchased directly from either iTunes, Android, Microsoft, Samsung, Amazon, eBay platforms etc – *must be contacted directly by you for any form of refund as they use their own separate payment platforms

However, please always email us directly for support:

Additional non-refundable items include:
Gift Cards, Books,  E-Books

To complete your return, we always require a receipt or proof of purchase. Refunds can only be made to the card, bank account or payment system the original purchase was made on.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at

Sale items (if applicable)

Only regular priced items may be refunded, unfortunately sale items/discounted items cannot be refunded.

*Please Note: Full price Max Kirsten MP3 download programs are not available for refund after 7 days from the purchase date.